Contact Center KB

Does Contact Center work with Skype for Business
Contact center is built for Teams. All agents receiving calls from Contact Center must be Teams only users. Skype for Business users are not supported.
Tue, 6 Oct, 2020 at 10:13 AM
Audio Prompt Conversion Script
Below is a PowerShell script to convert audio prompts to the proper format required for Landis Contact Center. The file paths will need to be updated for y...
Fri, 8 Apr, 2022 at 3:29 PM