Attendant Pro KB

Default solution folder, feel free to edit or delete it.

What is the price of Attendant Pro?
The introductory price will be $1800USD per PC/device and includes license plus 1yr maint/support. ($1500USD without support and updates) Ongoing maintena...
Thu, 10 Sep, 2015 at 9:58 AM
How many Attendant Pro licenses will our organization need?
Attendant Pro is licensed per PC. (device licensing) So if you have 3 front desk stations that answer incoming calls you would need 3 licenses. Ensure tha...
Thu, 10 Sep, 2015 at 9:59 AM
How many Attendant Pro licenses in Terminal Server scenario?
However many end points want to run Attendant Pro. If you have 3 thin clients or PC's that need to run Attendant Pro, you need 3 licenses.
Thu, 10 Sep, 2015 at 9:59 AM
What is included in Attendant Pro "1 Yr. Support"?
Attendant Pro 1 Yr. Support includes 2 support incidences per year per organization and version upgrades. These support incidences are via email or phone/...
Thu, 10 Sep, 2015 at 10:00 AM
Attendant Pro Downloads
Date Version  Major Description MSI Blog 2020-04 1.0.7394.19963 minor bug fixes and search improvements Download Read 201...
Tue, 5 Oct, 2021 at 10:32 AM
Implementation/Initial Installation Verification Checklist (Spot Check Only)
Test Lync/Skype4b environment according to Microsoft’s recommendations. Incoming external call > Blind transfer to Voicemail Incoming extern...
Tue, 15 Sep, 2015 at 3:43 PM
Attendant Pro Diagnostic/Test/Support Workflow
See the Level 1 basic diagnostic/testing/support workflow.   #1-Is Skype for Business (Lync) client running?  Run it. #2- Are calls being cut off...
Wed, 2 Dec, 2015 at 3:36 PM
Installing / Upgrading Attendant Pro
Open the Lync/Skype4b client and sign in. Browse to Download the latest MSI setup file or the Click Once Installer....
Fri, 21 Sep, 2018 at 11:38 AM
Getting Started Manual Download
Click below to download the Attendant Pro Getting Started Manual
Mon, 30 Nov, 2015 at 5:35 PM
Brochure Download
Download below
Mon, 30 Nov, 2015 at 5:38 PM