Attendant Pro KB

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Configuring Advanced Search with Exchange OnPrem Address List
Prerequisites: Exchange 2013 or newer.                        Domain joined computer.                        Domain user logged...
Tue, 6 Sep, 2016 at 10:22 AM
Security
By default Attendant Pro interfaces with Skype for Business at the  Skype for Business Client SDK level for core functionality. Attendant Pro c...
Fri, 17 Jun, 2016 at 3:01 PM
DTMF in Attendant Pro
The keypad buttons in Attendant Pro can toggle between search and DTMF.  A user can send DTMF tones from the keypad at any time when the keypad mode is s...
Tue, 14 Nov, 2017 at 8:48 AM
Central Notes Mailbox in Attendant Pro
Prerequisites: Exchange 2013 or newer or Office 365. Each Attendant Pro user has an Exchange mailbox.     Create a mailbox for central notes in Exch...
Mon, 25 Mar, 2019 at 8:20 AM
How many delegates and delegators does the Skype for Business (Lync) client support?
According to this Microsoft KB article: "Lync 2013 and Skype for Business support the following delegate and delegator relationship thresholds...
Tue, 20 Sep, 2016 at 2:50 PM
Migrating User Settings from Click-Once to MSI
How to migrate existing user settings from the Click-Once to MSI version: 1.  Open the Click-Once version of Attendant Pro > Options > Configurat...
Wed, 20 Nov, 2019 at 11:12 AM
Diagnosing Basic Search Issues
1.  Replicate the search in the Skype4B client. Does the same issue occur? If yes, this would indicate a Skype4B environment issue. If no, proceed to step ...
Thu, 12 Apr, 2018 at 9:52 AM
Attendant Pro for Skype for Business 2015 and 2016 Quick Start Guide
Office 2016 Quick Start Attendant Console for Skype for Business 2016 Quick Start Guide available here. See below. ...
Wed, 4 Jan, 2017 at 1:54 PM
Error When Starting Attendant Pro: Microsoft.Lync.Model.LyncClientException
In some instances you may receive this error when starting Attendant Pro: "Error: Microsoft.Lync.Model.LyncclientException".  This is caused by co...
Tue, 10 Jan, 2017 at 8:51 AM
Custom Default Settings in Attendant Pro
Applies to MSI installation version 1.0.6229.30832 or newer. Configure Attendant Pro as desired Go to Options | Configuration Information and click ...
Fri, 10 Feb, 2017 at 9:11 AM